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Legal
Last updated: April 29, 2026 · Effective: April 29, 2026
These Terms of Service (“Terms”) form a binding contract between you and FrankVentures LLC, a Texas limited liability company (“FrankVentures,” “we,” “us,” or “our”), governing your access to and use of the College App Insider website, applications, and related services (collectively, the “Service”). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Important notice
Section 13 contains a binding arbitration clause and a class-action waiver. By accepting these Terms, you and FrankVentures agree to resolve disputes individually in arbitration rather than in court, and you waive the right to participate in any class action or representative proceeding. Read Section 13 carefully.
By creating an account, accessing the Service, or clicking “I agree” (or any similar affirmative action), you represent that (a) you have read and understand these Terms, (b) you have the legal capacity to enter into a binding contract, and (c) you accept these Terms on your own behalf or, if applicable, on behalf of the minor child you are assisting.
The Service is an informational and organizational platform that helps high-school students and their families research colleges, organize college applications, draft essays and narratives, track deadlines and recommendations, and review estimates of admissions chances and post-graduation outcomes based on publicly available data. The Service is an information tool, not professional advice.
The Service is not, and is not intended to substitute for:
You are solely responsible for verifying every deadline, requirement, score range, program offering, financial figure, and policy directly with each school you apply to.
You must be at least 13 years old to create an account. If you are between 13 and 18, you represent that a parent or legal guardian has reviewed and consented to these Terms on your behalf. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information, contact us at legal@collegeappinsider.com and we will delete it.
You agree to provide accurate, current, and complete information when creating an account and to keep that information up to date. You are responsible for safeguarding your password and for all activity under your account. Notify us immediately of any unauthorized access or breach of security. We may suspend or terminate accounts at our discretion for breach of these Terms or for conduct we reasonably consider harmful to the Service or other users.
Certain features require a paid subscription. Pricing and plan features are described on the Service and may change with notice. Unless explicitly stated otherwise:
Payment processing is handled by Stripe, Inc. By providing payment information, you agree to Stripe's consumer terms and authorize Stripe to charge the payment method you select.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use in connection with researching and organizing college applications. You may not (a) copy, modify, distribute, sell, or lease any portion of the Service or its contents; (b) reverse engineer the Service; (c) use any robot, scraper, or automated means to access or extract data; (d) bypass any rate limits, security controls, or access restrictions; (e) resell or commercially exploit the Service or its data; or (f) use the Service in violation of any applicable law.
The Service lets you create and store content including school lists, essays, activity descriptions, narrative drafts, notes, deadlines, recommendation tracking, and other application materials (“User Content”). You retain ownership of your User Content. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display your User Content solely as needed to operate, secure, and improve the Service for you and to share with collaborators or counselors you explicitly invite.
You are solely responsible for the legality, accuracy, and integrity of your User Content, and for backing it up. You may export your User Content using the export tools in your account at any time. We may decline to host or display content that violates these Terms, applicable law, or the rights of a third party.
You will not, and will not permit anyone else to, use the Service to:
The Service, including all software, design, text, charts, methodology pages, content compilations, trademarks, logos, and brand elements, is owned by FrankVentures LLC and its licensors and is protected by copyright, trademark, trade-dress, and other laws. Copyright © FrankVentures LLC. All rights reserved. The names “College App Insider,” “FrankVentures,” and related marks are owned by FrankVentures LLC. Nothing in these Terms grants you any right to use those marks except in connection with your authorized use of the Service. We welcome feedback and ideas, and any feedback or suggestions you submit may be used by us without compensation or attribution.
The Service displays data drawn from public sources including the U.S. Department of Education College Scorecard, the Bureau of Labor Statistics, the Common Application Member Requirements file, individual schools' published Common Data Sets, and our own curated reference sets. We do not warrant the accuracy, completeness, currency, or availability of any data or estimate displayed. Schools change deadlines, fees, policies, scholarship programs, application requirements, and admission criteria frequently and without notice; you must verify everything directly with each school.
The “chance estimate,” “chance score,” “Reach/Target/Likely/Safety” bands, and any similar projection displayed by the Service are directional educational estimates only. They are computed from publicly reported school averages or band statistics, your self-reported stats, and a small number of explainable adjustments (early-decision multipliers, demonstrated-interest weighting). They are NOT:
Cost-of-attendance, financial-aid, and earnings figures are similarly directional. For your specific family's likely cost, use each school's Net Price Calculator and consult a financial aid officer or independent advisor. Our methodology is documented in detail at /methodology and incorporated into these Terms by reference.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
TO THE FULLEST EXTENT PERMITTED BY LAW, FRANKVENTURES LLC DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT (a) THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS; (b) THE DATA OR ESTIMATES DISPLAYED ARE ACCURATE OR CURRENT; (c) ANY DEADLINE, REQUIREMENT, OR FEE SHOWN MATCHES THE SCHOOL'S CURRENT INFORMATION; OR (d) THE SERVICE WILL ACHIEVE ANY PARTICULAR OUTCOME, INCLUDING ADMISSION TO ANY SCHOOL, RECEIPT OF ANY SCHOLARSHIP, OR ANY POST-ENROLLMENT RESULT.
Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions the foregoing exclusions apply only to the maximum extent permitted by law.
TO THE FULLEST EXTENT PERMITTED BY LAW, FRANKVENTURES LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WITHOUT LIMITING THE FOREGOING, WE WILL NOT BE LIABLE FOR ANY ADMISSIONS DECISION, ANY MISSED DEADLINE, ANY INCORRECT FEE OR REQUIREMENT, ANY THIRD-PARTY OUTAGE (INCLUDING OUTAGES OF THE COMMON APPLICATION OR ANY SCHOOL'S APPLICATION PORTAL), OR ANY FINANCIAL CONSEQUENCE OF YOUR RELIANCE ON DATA, ESTIMATES, OR RECOMMENDATIONS DISPLAYED BY THE SERVICE.
OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (a) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (b) FIFTY U.S. DOLLARS ($50.00 USD).
These limitations form an essential basis of the bargain between you and FrankVentures LLC. Some jurisdictions do not allow certain limitations of liability; in those jurisdictions the foregoing limitations apply only to the maximum extent permitted by law.
Please read this section carefully. It limits how you can pursue a claim against us.
Before filing any arbitration claim, you must send a written notice describing the nature and basis of the claim and your requested relief to legal@collegeappinsider.com with a copy by U.S. mail to FrankVentures LLC at the address listed in Section 17. You and FrankVentures agree to attempt in good faith to resolve the dispute informally for at least thirty (30) days from receipt of the notice before initiating arbitration.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be settled by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, except as modified by these Terms. The arbitration will be conducted by a single arbitrator. The seat of arbitration is Dallas County, Texas, although either party may elect remote (telephonic or videoconference) proceedings. The arbitrator's decision is final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party will bear its own attorneys' fees and costs unless the AAA Consumer Rules or applicable law provide otherwise.
YOU AND FRANKVENTURES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM.
Either party may bring an individual action in small-claims court for any dispute that qualifies under the rules of that court. Either party may also seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights, regardless of arbitration.
You may opt out of the arbitration agreement and class-action waiver in this Section 13 by sending a written notice of rejection within thirty (30) days of first agreeing to these Terms to legal@collegeappinsider.com. The notice must include your name, the email address associated with your account, and a clear statement that you reject the arbitration agreement. If you opt out, Sections 13.2 and 13.3 will not apply to you, but the rest of these Terms remain in effect.
These Terms and any dispute between you and FrankVentures are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. Subject to Section 13.2, you and FrankVentures consent to the exclusive jurisdiction and venue of the state and federal courts located in Dallas County, Texas for any matter not subject to arbitration.
You agree to defend, indemnify, and hold harmless FrankVentures LLC and its affiliates, officers, directors, employees, and agents from and against any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of or related to (a) your use or misuse of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any law or third-party right. We may, at our option, assume the exclusive defense of any matter for which you owe indemnification, in which case you will cooperate fully with our defense.
You may terminate your account at any time through the account settings or by emailing us. We may suspend or terminate your account at our discretion for violation of these Terms, suspected fraud, or any conduct we reasonably consider harmful. Sections that by their nature should survive termination (including IP, disclaimers, limitation of liability, indemnification, and dispute resolution) survive.
We may update, suspend, or discontinue features of the Service at any time. We may also update these Terms by posting an updated version with a revised “Last updated” date. Material changes will be communicated by email to your account address or by a banner on the Service. Continued use of the Service after a change becomes effective constitutes acceptance.
Notices to you may be sent by email to your account email address or posted on the Service. Notices to us must be sent to legal@collegeappinsider.com with a copy by U.S. mail to:
FrankVentures LLC
Attn: Legal
[LLC business address on file with the Texas Secretary of State]
For copyright takedown notices under the Digital Millennium Copyright Act, send notice to the same address with the subject line “DMCA Notice” and the information required by 17 U.S.C. § 512(c)(3).
The Service incorporates third-party processors including Cloudflare (hosting and edge), Neon (database), Resend (transactional email), Stripe (payments), Anthropic (intelligent features), and PostHog (product analytics). Your use of those features is also subject to the providers' own terms and privacy practices. The Service may also link to or integrate with sites we do not control (including the Common Application, College Scorecard, and individual schools' websites). We are not responsible for the content, policies, or availability of those sites.
These Terms together with the Privacy Policy and any additional terms applicable to a specific feature constitute the entire agreement between you and FrankVentures regarding the Service. If any provision is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be enforced to the maximum extent permitted by law. Our failure to enforce a provision is not a waiver of our right to enforce it later. You may not assign these Terms without our prior written consent; we may assign these Terms to an affiliate or to a successor in connection with a merger, acquisition, or sale of assets. Headings are for convenience only and do not affect interpretation. There are no third-party beneficiaries to these Terms.
Questions about these Terms? Email legal@collegeappinsider.com.
Copyright © 2026 FrankVentures LLC. All rights reserved.
See also: Privacy Policy · Methodology