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Legal
Last updated: May 2, 2026 · Effective: May 2, 2026
FrankVenture LLC (“FrankVenture,” “we,” “us,” or “our”) operates College App Insider (the “Service”). This Privacy Policy describes how we collect, use, and share information about you when you use the Service. This Privacy Policy is incorporated into the Terms of Service.
We use information to:
We do not sell your personal information. We do not use your application materials, essays, or stored content to train any third-party model.
We share information only as described here:
We share necessary information with vendors that operate parts of the Service under our instructions and contractual data-protection terms:
Each provider's privacy practices are governed by their own policies, which we recommend you review.
If you generate a counselor share link or invite a family member, the recipient can view the curated subset of data we expose to them (saved schools, statuses, deadlines, and rec-letter tracking; not financial-aid documents or full essay text). Sharing is at your discretion and you can revoke a link at any time.
We may disclose information when we believe in good faith that disclosure is required to comply with law, valid legal process, or government request, or to protect the rights, property, or safety of FrankVenture, our users, or the public.
If FrankVenture is involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction subject to terms consistent with this Privacy Policy.
We retain your information for as long as your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce agreements. You may delete your account at any time from /settings; on deletion we remove your application content within thirty (30) days. Backup copies may persist for an additional ninety (90) days. Aggregated and de-identified data may be retained indefinitely.
You can access, correct, export, or delete your personal information from within your account. Specifically:
For requests we can't fulfill in the app, email privacy@collegeappinsider.com. We respond within thirty (30) days; complex requests may take up to forty-five (45) days.
We use cookies and browser local storage for the categories listed below. The first time you visit the Service we present a banner that lets you Accept all, Reject all, or Customize. You can change your decision any time from the cookie preferences link in your account settings or by clearing site data in your browser. We never sell your data.
cai_consent_v1 (localStorage) so we honor your cookie choice on subsequent visits.ica_ (saved schools, essays, activity list, deadlines, profile, etc.) so the Service works offline and reflects your choices instantly. Logged-in users get a server-side mirror via our sync layer.If you accept analytics cookies, we load PostHog product analytics. PostHog sets a first-party identifier cookie (ph_*) and is configured to truncate IP addresses. We use this to understand which features students actually find useful so we can prioritize the right work. We never use this for cross-site tracking or to build advertising profiles.
We do not currently load any advertising or remarketing pixels. The category exists in our consent banner so we can transparently flip it on, with your permission, if we ever do.
The Service is intended for high-school students aged 13 and older and the parents and guardians who assist them. We do not knowingly collect personal information from children under 13. If you are a parent or guardian who believes a child under 13 has provided personal information to the Service, contact privacy@collegeappinsider.com and we will delete it.
We use industry-standard safeguards including encryption in transit (TLS 1.2+), encryption at rest at the database layer, access controls, secure password hashing (bcrypt), and regular review of vendor security postures. No system is perfectly secure; you are responsible for safeguarding your account credentials. If you suspect a compromise, contact security@collegeappinsider.com immediately.
The Service is operated from the United States. By using the Service from outside the U.S., you consent to the transfer of your information to and processing in the U.S. We do not currently offer the Service to users in the European Economic Area or the United Kingdom; if you are located in those jurisdictions, please do not use the Service.
California residents have the right to know what personal information we collect, the purposes for collection, the categories of third parties to whom we disclose it, and to request access, correction, or deletion. You may also request that we limit the use of sensitive personal information; we do not use sensitive information for purposes beyond operating the Service. We do not sell or share personal information for cross-context behavioral advertising. To exercise California rights, email privacy@collegeappinsider.com with the subject line “CCPA Request.” We will not discriminate against you for exercising any right under the CCPA.
We may update this Privacy Policy from time to time. We will post the updated version with a revised “Last updated” date and, for material changes, notify you by email or by a banner on the Service. Continued use after the effective date constitutes acceptance.
For privacy questions, requests, or complaints, email privacy@collegeappinsider.com.
FrankVenture LLC
Attn: Privacy
Dallas, TX 75230
Copyright © 2026 FrankVenture LLC. All rights reserved.
See also: Terms of Service · Methodology